Stay connected to your child's school – wherever you are.
The Sentral for Parents app and portal keep you informed, in touch and up to date with everything happening at your child's school. Download the app, access the portal, or find help below.
The Sentral for Parents app gives you instant access to the tools and information your school makes available - on your phone or any browser.
Newsfeed & daily notices
News, notices and updates from your school – filtered to what's relevant to your child.
2-way messaging
Communicate directly with your child's teacher. View, upload and share documents in-app.
Absence notifications
Report your child's absence in seconds – no need to call the school.
Connected family experience
One connected app to manage multiple children across multiple Sentral schools, all in one place.
Payments
Pay school fees, excursions and activities securely online – no cash or cheques.
Interviews & bookings
View and manage parent-teacher interview bookings directly from the app.
Download & access
Get the app or use your browser.
The Sentral for Parents app is available on iPhone and Android. The Parent Portal works on any device with a web browser – no download is needed. One account works for both.
Sentral for Parents app
Get push notifications, report absences on the go, and stay connected wherever you are. Available on iOS and Android.
Parent Portal – browser access
Access the full Parent Portal from any device – desktop, tablet or phone – using your usual web browser. No app download needed.
Download the Sentral for Parents app from the App Store or Google Play.
Open the app, search for your school, and tap Next.
Tap Register here and enter your details, then tap Create Account. This creates both your app and portal login in one step.
Check your email for a confirmation link and verify your account.
Log in and enter the access keys provided by your school to link your children.
You're ready to go.
FAQs & troubleshooting
Common questions and fixes.
Browse by topic. If you can't find what you need, contact your school's Sentral administrator – they can resolve most account and access issues directly.
Contact your school's Sentral administrator – they can look up the email address on your account. Alternatively, register again with a new email address and request new access keys from your school.
Contact your school's Sentral administrator to update your email address or register again with a new address and request new access keys from your school.
An access key is a unique code provided by your school that links your child to your account. Contact your school's Sentral administrator to request one.
If you already have a Parent Portal account, your children will appear automatically when you log in. First-time users need to enter an access key from their school to link their children to the account.
Yes. Go to My Schools in the app, tap the + icon and follow the prompts to add additional schools. You can switch between schools freely and receive notifications from all of them.
Yes, via the Messages button on the Home Screen – if your school has enabled this feature. You can also view, upload, and share documents within a conversation.
Canteen ordering is available through StudentPayPlus at schools that have enabled it. Check with your school to see if this feature is available to you.
The app is available at schools that have subscribed to Sentral and enabled the Parents app. Contact your school directly to confirm whether it's available.
Delete the app and reinstall it from the App Store or Google Play, then log in again. If the problem continues, contact your school's Sentral administrator.
School internet filtering can occasionally block the app. Try using mobile data or home Wi-Fi to confirm. If switching networks resolve it, ask your school's IT administrator to whitelist the required address.
Log in to the web Parent Portal and check if your children are visible there. If they're not showing in the portal either, contact your school's Sentral administrator.
Log in to the web Parent Portal and check if the same content appears there. If it doesn't, contact your school's Sentral administrator – they control what content is published to parents.
Still can't find what you're looking for?
Most account and access issues are resolved by your school's Sentral administrator. Get in touch with them directly.
