Home > Sentral Sub-Processors
Sentral Sub-Processors
Subprocessors who support delivery of the Sentral services
| Sub-Processor | Nature and purpose of processing | Categories of personal data | Location of processing | Security Measures | May Contain Student Personal Information |
|---|---|---|---|---|---|
|
Microsoft Corporation
|
Cloud hosting provider
|
Customer personal data, created byand stored by in Sentral products
|
In accordance with our data residency guidelines below
|
Yes
|
|
|
Sparkpost
|
Email delivery
|
Emails sent from within Sentral products
|
USA
|
Yes
|
|
|
SMS Central
|
SMS delivery
|
Short text-messages sent from and received by Sentral products
|
Australia
|
Yes
|
|
|
F5
|
Web Application Firewall
|
Limited API traffic, encrypted in transit
|
Ingress & egress points in Australia and other locations
|
No
|
|
|
Ezidebit
|
Payment processing
|
Payer name and PAN information
|
Australia
|
No
|
|
|
NSW Consumer Payments Platform
|
Payment processing
|
Payer name and PAN information
|
Australia
|
No
|
|
|
Pendo
|
Usage analytics and in-app guides
|
Unique user ID, user role, webpage URL
|
Europe (multi-region)
|
No
|
|
|
Beamer
|
In-application messaging
|
Unique user ID, webpage URL
|
USA
|
No
|
Subprocessors who support delivery of the Sentral internal operations
| Sub-Processor | Nature and purpose of processing | Categories of personal data | Location of processing | Security Measures | May Contain Student Personal Information |
|---|---|---|---|---|---|
|
Salesforce
|
CRM and service desk
|
School contact information and support cases
|
Australia
|
Yes
|
|
|
AWS Connect
|
VoIP call centre
|
Telephone and call recordings
|
Australia
|
No
|
|
|
HubSpot
|
CMS and lead management
|
Contact information and leads
|
Australia
|
No
|
Sentral Data Residency
The following regions are used for the hosting of Sentral Azure services based on the region of the customer.
| Customer Region | Azure Hosting Region(s) |
|---|---|
|
Australia & New Zealand
|
Azure Australia East (Sydney)
Azure Australia South-East (Melbourne) |
|
Asia Pacific – Hong Kong
|
Azure East Asia (Hong Kong SAR)
|
|
Asia Pacific – All Other Countries
|
Azure Southeast Asia (Singapore)
|
|
Rest of World
|
Azure Australia East (Sydney)
Azure Australia South-East (Melbourne) |