Sentral Sub-Processors Page

Sub-Processor	Nature and purpose of processing	Categories of personal data	Location of processing	Security Measures	May Contain Student Personal Information
Microsoft Corporation	Cloud hosting provider	Customer personal data, created byand stored by in Sentral products	In accordance with our data residency guidelines below	https://learn.microsoft.com/en-us/azure/compliance/	Yes
Sparkpost	Email delivery	Emails sent from within Sentral products	USA	https://support.sparkpost.com/docs/user-guide/data-privacy	Yes
SMS Central	SMS delivery	Short text-messages sent from and received by Sentral products	Australia	https://messagemedia.com/au/legal/privacy-policy/	Yes
F5	Web Application Firewall	Limited API traffic, encrypted in transit	Ingress & egress points in Australia and other locations	https://www.f5.com/company/trust-center/compliance	No
Ezidebit	Payment processing	Payer name and PAN information	Australia	https://www.ezidebit.com/en-au/legal-policies	No
NSW Consumer Payments Platform	Payment processing	Payer name and PAN information	Australia	https://www.digital.nsw.gov.au/delivery/government-technology-platforms/protecting-customer-and-government-data	No
Pendo	Usage analytics and in-app guides	Unique user ID, user role, webpage URL	Europe (multi-region)	https://www.pendo.io/data-privacy-security/	No
Beamer	In-application messaging	Unique user ID, webpage URL	USA	https://www.getbeamer.com/privacy-policy	No

Sub-Processor	Nature and purpose of processing	Categories of personal data	Location of processing	Security Measures	May Contain Student Personal Information
Salesforce	CRM and service desk	School contact information and support cases	Australia	https://www.salesforce.com/company/legal/privacy/	Yes
AWS Connect	VoIP call centre	Telephony and call recordings	Australia	https://aws.amazon.com/compliance/data-privacy-faq/	No
Hubspot	CMS and lead management	Contact information and leads	Australia	https://legal.hubspot.com/privacy-policy	No

The following regions are used for the hosting of Sentral Azure services based on the region of the customer.

Customer Region	Azure Hosting Region(s)
Australia & New Zealand	Azure Australia East (Sydney) Azure Australia South-East (Melbourne)
Asia Pacific - Hong Kong	Azure East Asia (Hong Kong SAR)
Asia Pacific - All Other Countries	Azure Southeast Asia (Singapore)
Rest of World	Azure Australia East (Sydney) Azure Australia South-East (Melbourne)