Support

When it comes to support, we’ve got you covered.

Critical issues can happen. When they do, it’s best to lodge a case from the Need Help tab within Sentral.

That way we can quickly prioritise your situation.

Use the Need Help tab in Sentral to search for specific help topics to access articles, FAQs, and video tutorials.

If you need further help, then lodge a case.

Here you’ll find video tutorials, organized into short courses on the most commonly used Sentral modules.

Jump in and out of courses as you need to.

How we prioritise support.

Still need help?

Call us, with these three things handy.
• Your case number
• The priority assigned to your case.
• Any new information about your situation.

Adelaide: 08 7200 3703
Brisbane: 07 3102 2576
Melbourne: 03 9005 5304
Perth: 08 6102 3638
Sydney: 02 9029 3993